FREQUENTLY ASKED QUESTIONS
Q: How much do I pay for this program?
Answer: The home ownership program costs R4,800 for first-time home buyers.
Q: What is included in the fee?
Answer: This fee covers the full program services from 1 - 4 as listed on the product page, Your access to home ownership
training, assessment, coaching, and connections.
Q: How long will the program take?
Answer: You are required to complete the online home-ownership program that takes 4 hours, your home ownership assessment takes 21 days to complete (from the day you submit all your documents). This is the length of time for the Zoluhle process. The external buying, registration, and transfer process is dependent on the banks, the conveyancer selected and the deeds office, your coach will help you through each of these steps to make sure there are no delays.
Q: What other costs will I have to pay?
Answer: Clients who are on the Home ownership program have to enroll as part of ZConnect which is our service that helps us keep connected and enables the coaches to manage your plan at every milestone. ZConnect is an aftercare fee of R365 per month and you will be sent a subscription link after your coaching session to move your profile to our active client management suite.
Q: How is my coach selected?
Answer: You will be allocated a coach based on the program you have booked and the availability of a coach near you.